Deliveries

A delivery is the core resource of the v2 API: an order that moves a package from a pickup location to a drop-off location, performed by an Armada driver. This page walks through the full lifecycle, the address formats, and every endpoint on the resource.

Lifecycle

Every delivery moves through a fixed sequence of statuses. A partner never writes directly to status — it's always Armada's dispatcher and driver actions that advance it.

Terminal states: completed, canceled, failed. From any non-terminal status you can call cancel. From failed (dispatcher couldn't find a driver, or driver gave up) you can call retry.

What webhooks fire

See Webhooks for configuration. In lifecycle order:

• delivery.accepted — a driver is assigned; driver details become available.
• delivery.en_route — driver left the pickup. Driver location webhooks start firing on the interval you configure.
• delivery.completed — delivered. Wallet is debited for delivery_fee.
• delivery.canceled — you or the merchant canceled before terminal state. No fee.
• delivery.failed — dispatcher exhausted retries or driver aborted. No fee.

Origin & destination formats

The same request body supports several address shapes, so you don't have to normalize customer data yourself. Pick the format that matches what you have — Armada handles the geocoding.

Origin formats

• branch_format — reference an existing branch by id. Use this when the pickup is one of the merchant's registered locations. Required field: branch_id.
• location_format — an ad-hoc pickup anywhere. Useful for same-day errand-style orders. Required fields: contact_name, contact_phone, latitude, longitude. Optional: first_line, floor, apartment, instructions.

Destination formats

• location_format — lat/lng anywhere. Fields: contact_name, contact_phone, latitude, longitude, first_line/floor/apartment/instructions (optional).
• kuwait_format — structured Kuwait address. Fields: area, block, street, building. Optional floor / apartment.
• bahrain_format — same shape as kuwait_format.
• ksa_format — structured Saudi address. Fields: city, district, street, building.
• ksa_short_format — Saudi short address code. Fields: short_address (8-char alphanumeric).

TS=$(date +%s%3N)
BODY='{"reference":"order-100245","payment":{"amount":4.5,"type":"paid"},"origin_format":"branch_format","origin":{"branch_id":"66af6f6c2f85f4b4c36f2031"},"destination_format":"location_format","destination":{"contact_name":"John Doe","contact_phone":"+96590000000","latitude":29.3759,"longitude":47.9774,"first_line":"Salmiya, Block 5, Street 3"}}'
SIG=$(printf "%s.POST./v2/deliveries.%s" "$TS" "$BODY" \
  | openssl dgst -sha256 -hmac "$ARMADA_API_SECRET" -hex | awk '{print $NF}')

curl -sS -X POST https://api.armadadelivery.com/v2/deliveries \
  -H "Authorization: Key $ARMADA_API_KEY" \
  -H "x-armada-timestamp: $TS" \
  -H "x-armada-signature: $SIG" \
  -H "Content-Type: application/json" \
  -d "$BODY"

{
  "code": "A1B2",
  "status": "pending",
  "test_mode": true,
  "amount": 4.5,
  "created_at": "2026-04-16T18:12:03.117Z",
  "currency": "KWD",
  "delivery_fee": 2,
  "customer": {
    "name": "John Doe",
    "phone": "+96590000000",
    "address": "Salmiya, Block 5, Street 3",
    "latitude": 29.3759,
    "longitude": 47.9774
  },
  "driver": {
    "name": "",
    "phone": "",
    "latitude": null,
    "longitude": null
  },
  "logistics": {
    "estimated_distance": 4820,
    "estimated_duration": 743,
    "tracking_url": "https://tracking.armadadelivery.com/A1B2",
    "pickup_qr_url": "https://tracking.armadadelivery.com/A1B2?qr=pickup"
  }
}

curl -sS https://api.armadadelivery.com/v2/deliveries/670f2a4e1f6b3c0012abcd12 \
  -H "Authorization: Key $ARMADA_API_KEY" \
  -H "x-armada-timestamp: $TS" \
  -H "x-armada-signature: $SIG"

curl -sS -X POST https://api.armadadelivery.com/v2/deliveries/670f2a4e.../cancel \
  -H "Authorization: Key $ARMADA_API_KEY" \
  -H "x-armada-timestamp: $TS" \
  -H "x-armada-signature: $SIG" \
  -H "Content-Type: application/json" \
  -d '{"reason":"customer canceled"}'

curl -sS -X POST https://api.armadadelivery.com/v2/deliveries/670f2a4e.../retry \
  -H "Authorization: Key $ARMADA_API_KEY" \
  -H "x-armada-timestamp: $TS" \
  -H "x-armada-signature: $SIG"

curl -sS -X POST https://api.armadadelivery.com/v2/deliveries/estimate \
  -H "Authorization: Key $ARMADA_API_KEY" \
  -H "x-armada-timestamp: $TS" \
  -H "x-armada-signature: $SIG" \
  -H "Content-Type: application/json" \
  -d '{"origin_format":"branch_format","origin":{"branch_id":"..."},"destination_format":"location_format","destination":{"contact_name":"x","contact_phone":"x","latitude":29.37,"longitude":47.98}}'

Idempotency

Every create request requires a reference. If the network fails and you retry with the same reference, Armada returns the original order rather than creating a duplicate. Treat reference as your source-of-truth id — something like a database primary key, a UUID, or your own order number.